- Choose Your Plan: Select the weekly daycare plan that best fits your needs.
- Enjoy the Free Week: Your first week is free. Future charges are processed the week prior to the service week.
- Sign In Person: After subscribing, you will sign the Subscription Agreement in person during your next visit.
- Manage Your Subscription:
Skipping:
• Up to 6 weeks per year with 7 days’ notice, limited to no more than 2 consecutive weeks.
• Exceeding this limit incurs a $20 fee per additional skipped week.
Pausing:
• Up to 6 weeks per year with 14 days’ notice.
• Paused weeks extend the subscription term and do not count toward the 8-week minimum commitment
Exemptions for Health or Heat:
• Absences due to health issues or being in heat will not count toward skipping or pausing limits.
•Notification and documentation (e.g., a vet note) may be required.
Canceling:
• Requires a 14-day notice.
• Subscriptions reactivated within 30 days remain subject to existing limits and the 8-week minimum commitment.
Minimum Commitment for All Plans
All subscription plans require a minimum commitment of 8 consecutive weeks (2 months) to ensure consistent attendance and availability. Canceling before this period will result in charges adjusted to reflect drop-in rates for days attended.
